Just a quick line to thank you for the excellent service I received from yourselves.
As you will remember I live in London and my son in Liverpool. He needed to upgrade his car and asked for my help. Having found a Nissan Note on your website you went to great lengths to describe the condition of the car and how you could make the buying process as easy as possible.
The thought of buying a car unseen seemed a bit reckless but you assured me there would be no problems and the car turned out to be just as promised. Having met both Fraser and Gareth when we collected the car I understood why the purchase was made so easy, your company is very professional and well organised.
I thank you again and have no hesitation in recommending Fraser Chadwick Motors as a first class car sales company, and would willingly offer a testimonial for your website.
Russ Rowley (Watford, Hertfordshire)
Firstly many thanks for all your assistance in helping my father with the purchase of the Ford Fiesta. As I mentioned before I was concerned that he made the right choice this time and I am pleased he drove it before deciding. Of course that was all down to your helpfulness in taking the car halfway to meet him. I have met and dealt with many car dealers over the years but none as honourable and genuine as yourself. I wouldn't consider buying a car from anywhere else, even if it wasn't in stock I know you would find it. My father also said it was an absolute pleasure to meet you and to deal with a 'Gentleman'.
Keith Palfrey (Malaga, Spain)
Dear Gareth and Fraser,
I just want to let you know how pleased we are with the Mercedes C180 Estate we bought from you a short while ago. It looks brilliant and is utterly reliable, doing everything we ask of it with ease. I can’t fault it. As always, you made the buying process simplicity itself, providing a friendly, hassle-free service that we have come to expect of you over the years. Buying a car is always a stressful time for those involved but I can think of no other car sales outlet that goes to the lengths that you do to help their customers.
Charlie Poole (Frodsham, Cheshire)
I am aware that you have now been in business supplying top class used cars for approximately 25 years and as one of your first customers I would just like to make a few comments etc, regarding the services you and your family/team have provided to me and my family over this time. I remember well, the first car I purchased from you was a brightly coloured yellow VW Polo hatchback; it served us well and proved to be the first of many cars bought from you over the last 25 years. In all our dealings I believe you have always treated myself and my family, which now spans over three generations, in a fair, honest and curteous manner which has meant that whenever a car was required, "Fraser Chadwick Motors" was the place to go and so good was the range of cars always held in stock we seldom went anywhere else. I therefore have no hesitation in recommending Fraser Chadwick Motors as a supplier of quality cars but also in recommending you personally as a friendly and trustworthy person to do business with. On behalf of myself and my family I would like to thank you personally for looking after us over the past 25 years and trust you will continue to do so in the future, long may our friendship continue.
Best wishes and regards
Graham E Birt (Alvanley, Cheshire)
This letter is written in reference to the Vauxhall Astra we purchased from you last month. At the time we were just passing and were a little apprehensive. We didn’t know the garage, or the people who owned it. However, the customer service we received more than made up for our apprehension. Every question I asked was answered with honesty and integrity and my wife is absolutely delighted with the car. In an age where so many people write to complain about something, I think it’s a good thing to write a letter of appreciation. As I mentioned, I will be looking to buy a car, probably next year and I will have no hesitation in paying you a visit.
Tony Cunningham (Meols, Wirral)
Just to say a huge thank you for all you have done in order to enable us to buy the Rover. As always, we greatly appreciate your expertise and honestly, and because of this over the years between yourself and Fraser, we would find it very hard to match the qualities that you portray in the car industry. So, thank you again for everything, give our regards to Fraser.
With very best wishes,
Edwina and Ken Stanley (Kingsley, Frodsham)
Dear Fraser Chadwick Motors,
Having Purchased many motor cars over the years I find at last a dealership that is fair, honest and concerned over customer opinion. And my opinion of yourselves, helped me to return and purchase both my cars from you some time ago. Its so nice to find you still helpful with advice and assistance on matters not involving yourselves just making money. But certainly making friends of your customers. Thanks for your help.
P.S. See you again when I require my next car.
Roy Povey (Elton, Chester)
Dear Fraser & Gareth,
I would like to record my sincere thanks to you both, you run a business which is quite unlike any other motor trader that I have dealt with. It is run by perfect gentlemen with friendly and informative staff and best of all with no sales pressure. I do not make a habit of travelling 220 miles to view a car but in the case of something rare like a Cooper Hampton I thought it would be a gamble worth taking, which it most certainly was. The car is every bit as good as your description and well worth the effort of coming up to view it. I certainly would recommend your business whole-heartedly and I am very happy to return to do further business with you in the future. I must add that my wife is over-the-moon with the Cooper, it takes us back half a century when we ran a Cooper 970S which was the love of our life at that time.
Once again sincere thanks, changing our vehicle was stress free and a completely pleasurable experience - it was good to agree the sale on your 30th birthday of trading!
John & Sue Watton (Williton, Taunton)
If you are thinking of buying another car, make sure you buy it from Fraser Chadwick Motors. I have recently purchased a Citroen C4 Grand Picasso from them and was given the best customer service that I have ever experienced.
All Of the staff were very friendly and helpful making it a smooth trouble free transaction. The price of the car was fantastic and with the great deal on my old car made me a very happy man. The car drives lovely and is in immaculate condition throughout.
I travelled all over the country to various car dealers but should have come to Fraser Chadwick Motors from the beginning. I would recommend them to anyone intending to purchase a car, you wont be disappointed. Now thats the real deal !
David Dickinson (Hoole, Chester)